Marion Hanson, Author at Fuel Card Services

My Fleet Hub: Telematics App FAQs

Posted on 6th December 2024 | by Marion Hanson

Have you recently got a telematics device from us or are thinking about acquiring a telematics device with Fuel Card Services?

Here are some of the frequently asked questions relating to how this telematics device operates via the telematics app/ My Fleet Hub.

What are telematics and how can they improve your fleet’s performance? Click here to find out.

My Fleet Hub Login

To access My Fleet Hub you will first need to go to our website; we advise accessing the hub from a desktop to get the best experience.

Once entering the website you will see the ‘Account Login’ button on the top right side of the website.

What is an activation code?

This is a uniquely generated code that you will need when you first enter the telematics app/hub. When you open My Fleet Hub for the first time, select the ‘Activate Account’ tab from the first screen; then you will be asked for an activation code which has been sent to you in the welcome email. You will also be asked to enter the policy email address and create a secure password for future logins.

How do I sign up in My Fleet Hub?

Download the app by following the on-screen steps. You’ll need the activation code which you can find in the welcome email, so have this to hand.

Once you have downloaded the app, open it, and on the first screen, you will be asked to enter your email address associated with your policy and create a secure password. Click on the ‘Continue’ button to proceed with the activation. You’ll need to type in your phone number and the activation code.

Access My Fleet Hub here.

Top tip: once you have downloaded the app, activated your account, and enabled permissions, pull the blue tab out of the device and get connected straight away. If you pull the tab out before being ready to connect, the device will go to sleep and it will need to wake back up.

When should I register on My Fleet Hub and set up my device?

We recommend downloading the app as soon as the device arrives, but don’t pull the tab out of your device until you are ready to connect.

Our helpful team will walk you through the simple steps and will be available for you to contact them if you run into any issues along the way.

The device will usually be delivered within 7-10 days of your cover start date.

Do I need to register in the app?

Accessing My Fleet Hub is a requirement of your telematics system policy. Checking the app to review your journeys on a regular basis will help keep you in touch with your fleet drivers’ ratings and through this fleet management app you will be able to send them personalised feedback on how they can develop safer driving habits.

What if I fail to download or delete the app?

Without logging on to My Fleet Hub, you won’t be able to identify fleet driver trips. We’ll send you reminders if you haven’t registered in the app or trips aren’t being recorded. If you fail to download or re-install, the app your policy will be cancelled.

My Fleet Hub Permissions

As part of the app registration setup, you will be asked to enable the following permissions:

Location Services (Precise)
Bluetooth
Push Notifications (we won’t send you any marketing messages)

After you have activated your account, the app will guide you through setup and will help enable all the right permissions for your desktop.

What information is My Fleet Hub collecting about my fleet drivers’ driving?

The app will record all journeys made by connected vehicles, specifically focusing on date, time, location, speed, mobile phone use, harsh braking or cornering. You will be given a driving score based on these factors: after every journey and as an average each week.

From this, you will be able to generate monthly reports for your fleet drivers. Find out what else is included in these reports on our Account Management Services page.

Why is my trip not appearing in the telematics app?

Trips should appear in the app shortly after recording, but in some instances may take a little longer. Please also note that not all journeys will be recorded, we expect to see around 95%, so don’t worry if the odd one is missing. A trip may not appear in your app for the following reasons:

Your permissions are not correctly enabled – you will see a red banner at the top of your screen if this is the case, follow the link to re-enable
The GPS wasn’t working quite right on your trip

If you’ve checked all those things and you’re still having trouble, please contact us with as much detail as you can.

Did you know we also provide telematics servicing and maintenance?

If I use my fleet car abroad, do my trips still count?

If the insured vehicle is used outside the UK, journeys will still be recorded in most instances, although maps will vary depending on the country visited. Please refer to the policy terms to make sure you have the correct guidance.

How secure is my data?

Your data is in a very secure form and it will only be used to assist your company. Our technology provider will have access to your data to provide the app, device, and driving feedback to you via email and SMS, but it will not be shared with any other third party. Data we collect via your app helps us determine your driving score and any feedback we provide. For example, if another driver is attempting to make a false claim about you, we will use your data in your favour.

We are also clearly telling you that we will not:

Transfer your information to the police or any other civil authorities, unless your case involves fraud or attempted fraud, or upon lawful directions from a proper court order.
Send you any marketing emails, unless you have given us permission to do so. Please note the driver feedback email and SMS communications can not be opted out of as this is part of your policy.

How is the fleet driver score calculated on the app?

Each journey score is calculated from a combination of factors that include Smoothness, Speed, Distracted Driving and Usage ratings.

Smoothness considers harsh braking, fast acceleration, and how cautiously your fleet drivers approach corners. Looking ahead and trying to anticipate what’s coming is a good habit for your fleet drivers to get into, and slowing down on approach to speed bumps will help improve your smoothness score – your fuel economy will benefit too!

There are two parts to the Speed rating: the safe speed of the road, and speed limits. Obeying the speed limit is obvious – due to your driver rating and the legal implications. Safe speed is about judging the road conditions, for example, is traffic heavy, are schools coming out, is your visibility impaired due to bad weather? They are all things to consider when making everyday driving decisions.

Distracted Driving – there are three levels of Distracted Driving considered in your fleet drivers journey rating. Hands-free – through headphones or a vehicle’s system, hand-held calls and direct screen usage. All count negatively towards their score but differ in the level of distraction and so are rated separately.

Usage measures how and when you use your fleet car. These are time of day, journey volume, and journey duration. The time for travelling in the late night / early morning hours can allow more accidents to happen; if you are using your fleet vehicles between 11 p.m. and 5 a.m., extra care will have to be maintained in order not to hurt a good score. Again, if there are too many journeys travelled in one day, long journeys are undertaken – those particular instances are more likely to cause fatigue in the driver and, therefore, a higher risk of an accident.

Learn more about driver fatigue and your driver’s fitness to drive here.

What does a green fleet driver rating mean?

If your fleet drivers have a green trip or green weekly rating, they are driving safely; keep checking the app for feedback on their trips.

What does an amber fleet driver rating mean?

If you receive an amber trip or amber driving week, there is one particular driving behaviour that is pulling down your fleet driver rating, for example, speeding. You will be able to work on increasing your driving score by referring to your driver’s recent trips and sending them notifications. Every event of driving is pinned onto a map so you know where exactly they need to improve.

What does a red fleet driver rating mean?

If you have a red trip or red driving week, there are likely to be aspects of your fleet drivers’ driving which are considered severe, unsafe, and may mean your drivers are more likely to have a collision. You should be sending regular feedback and reminders to help your drivers identify where you can improve following a red weekly score.

How can I find out what my fleet driver’s rating was for last week?

Connected through your device and My Fleet Hub, we will start rating each of the trips, and it goes to your dashboard.

Also, a weekly update as the progress is sent in emails and also available in the telematics app on different dials that you can refer back to whenever.

Does using the phone hands-free affect my fleet driver rating?

Yes, there are three levels of Distracted Driving considered in your journey rating. Hands-free calls are considered the least risky, but will still count negatively towards your driver’s score.

Why do I need a device in my car?

Your device identifies every time that your car engine has been started and stopped and will confirm the completion of every trip to be reflected on My Fleet Hub.

I have lost/damaged my device and need a replacement

If your device isn’t working as expected, please check everything is connected. If you’ve checked everything and your telematics portal is still not registering trips, please contact us.

How do I wake my telematics device if it isn’t connecting?

Shake the device to wake this up
If shaking doesn’t work, gently remove the cover and take the battery out. Replace the battery and try again
If you are still having problems connecting ensure all your permissions are enabled and we also recommend logging out of the app and back in, this should resolve any issues.

I’ve cancelled/ not renewed my policy – what do I do with my device?

The device can be removed from your car on your last day of cover and the plastic casing, battery, and electrical components can be disposed of safely at your local household recycling centre.

Managing your fleet telematics device with My Fleet Hub

Did you know that our telematics device allows you to integrate your fuel cards? This prevents fuel fraud and other safety issues and is something that makes us stand as a market leader within the telematics industry.

For more useful advice and information visit our news and advice page where you can find out all about our services and how they can benefit you.

Sustainable Transport With Telematics

Posted on 8th November 2024 | by Marion Hanson

In today’s business landscape, the significance of sustainability has evolved from a mere trend to a fundamental component of strategic planning, especially for companies managing fleets of any scale.

As global industries increasingly acknowledge their environmental responsibilities, fleet telematics has emerged as a vital tool in shaping the future of sustainable fleet management.

This detailed exploration outlines the multifaceted benefits of fleet telematics, emphasising its role in fostering a more sustainable future for businesses.

What is sustainable transport through telematics?

Fleet telematics plays a crucial role in minimising the environmental impact of fleet operations.

With growing global attention to climate change, organisations utilising fleet vehicles (a technology that uses GPS tracking and onboard diagnostics (OBD) to monitor a fleet of vehicles in real-time) are challenged to implement technologies and practices that effectively reduce their carbon footprint.

Fleet telematics and fuel efficiency

One of the most significant advantages of fleet telematics is its ability to optimise fuel consumption and thereby decrease carbon emissions.

By utilising advanced routing algorithms, telematics systems ensure that vehicles are directed along the most efficient routes, which significantly reduces unnecessary travel distances. This optimisation translates to lower fuel usage and a decrease in harmful emissions.

Reduced car idling

Additionally, telematics can identify and address excessive idling, an often-overlooked contributor to fuel waste and emissions.

By analysing driving patterns, fleet managers can implement programs that reward drivers for adopting more fuel-efficient habits, ultimately promoting a culture of sustainability within the organisation.

Enhancing driver behaviour for sustainable transport

Telematics platforms provide fleet managers with the tools necessary to monitor driver behaviour closely.

Reducing car speeding, aggressive acceleration & hard braking

By assessing driving actions such as speeding, aggressive acceleration, and harsh braking, fleet managers can identify areas for improvement.

Utilising this data, companies can develop personalised training programs aimed at enhancing driver performance. This proactive approach not only leads to safer driving practices but also contributes to a reduction in fuel consumption and CO2 emissions, reinforcing the fleet’s commitment to environmental sustainability.

Promoting effective fleet servicing

Regular fleet maintenance is essential for ensuring that vehicles operate efficiently and remain environmentally friendly throughout their operational lifespan.

Telemetry systems

Telemetry systems facilitate predictive maintenance by analysing vehicle performance data and anticipating maintenance needs before they become critical. This proactive strategy helps keep vehicles running at optimal efficiency, extending their lifespan and minimising environmental impact.

By ensuring that all vehicles are maintained properly, organisations can further reduce their carbon footprint and contribute positively to environmental goals.

Facilitating the transition to sustainable fuels

Transitioning to alternative fuels is a complex and often challenging endeavour that requires meticulous planning and execution. Fleet telematics can provide critical insights that assist in developing effective energy transition strategies tailored to an organisation’s unique operational dynamics.

By analysing usage patterns across various vehicles in the fleet, businesses can determine which vehicles are best suited for transitioning to alternative energy sources, identify the most appropriate types of fuel for their operations, and understand the necessary infrastructure changes required for a successful transition.

Boosting business reputation and marketability with sustainable transportation

Adopting sustainable fleet management practices through telematics can significantly enhance a company’s market reputation.

As consumers increasingly prioritise sustainability in their purchasing decisions, organisations that commit to eco-friendly practices stand out in the marketplace.

This enhanced reputation can attract new clients and top talent, further solidifying the company’s position as a leader in sustainable business practices.

Ensuring scalability and future preparedness with a sustainable car

As businesses grow and evolve, their sustainable fleet management practices must adapt accordingly. Fleet telematics provides the necessary insights and flexibility to scale operations sustainably.

By leveraging data-driven insights, organisations can prepare for current challenges and future regulatory requirements, ensuring long-term success and relevance in an ever-changing market.

The ability to integrate new technologies, develop improved workflows, and foster innovation positions businesses for continued growth while maintaining a commitment to sustainability.

Sustainable transport telematics with Fuel Card Services

Fleet telematics represents a powerful convergence of technology and sustainability, underscoring its vital role in the future of sustainable fleet management. The environmental and economic benefits it offers are integral to fostering responsible business practices.

At Fuel Card Services, we are not just observers in this movement; we are leading the charge towards a sustainable future through sustainable transport telematics.

Discover first-hand how the right technology can propel your fleet toward a sustainable, profitable, and environmentally responsible future. For further information or to tailor a custom solution, please reach out to us today.

Why Your Business Needs A Telematics Sensor

Posted on 1st November 2024 | by Marion Hanson

Telematic sensors are a foundational element in telematics, transforming how fleet managers oversee their vehicles and drivers.

Businesses can access real-time data on various operational and performance aspects by embedding sensors within vehicles and connecting them to sophisticated fleet management software.

This allows for precise monitoring, smarter decision-making, and proactive management across a fleet’s operations. The telematics data collected is not only vast but highly granular, providing deep insights into both vehicle mechanics and driver behaviour.

Here’s an in-depth exploration of how sensors are used in telematics and the substantial impact they have on fleet operations.

How a telematics sensor works in telematics

At the core of any telematics system is a network of sensors strategically placed throughout a vehicle. These sensors are designed to track a wide range of variables related to the vehicle’s condition, performance, and the way it is being operated by its driver. The data generated is then transmitted, often in real-time, to a central fleet management system, where it is processed, analysed, and presented to fleet managers in a digestible format.

For instance, a sensor might be installed to monitor engine diagnostics, reporting on issues such as temperature fluctuations, fluid levels, and engine health. Meanwhile, another set of sensors could be monitoring driver behaviour, tracking everything from speed and braking patterns to the use of turn signals.

Each of these sensors plays a crucial role in building a comprehensive picture of how a fleet operates, allowing managers to address inefficiencies and improve both vehicle maintenance and driver performance.

Telematic data from car sensors

Sensors in telematics systems can gather a broad range of data points, helping to provide a full spectrum of insights into vehicle and driver performance. Among the most critical indicators monitored by telematics sensors are:

Fuel consumption and efficiency

Sensors track fuel usage across different driving conditions, helping managers identify inefficient driving habits that waste fuel, such as rapid acceleration, harsh braking, and excessive idling. This data allows managers to coach drivers on more fuel-efficient driving practices, ultimately reducing costs.

Driver behaviour from telematic data

Telematics sensors can monitor driver conduct on the road, detecting risky behaviours such as tailgating, speeding, harsh cornering, and sudden braking. These behaviours not only impact safety but also influence fuel efficiency and vehicle wear and tear. By analysing these patterns, fleet managers can intervene through training programs, and coaching drivers on how to improve their driving techniques.

Vehicle diagnostics

Sensors provide real-time updates on the mechanical status of a vehicle. For instance, they can alert managers to issues such as low tyre pressure, engine malfunctions, or fluid leaks. Early detection of these problems enables prompt repairs, preventing minor issues from escalating into costly breakdowns.

Idling time

Extended idling can lead to unnecessary fuel consumption and increased vehicle wear. Sensors monitor how long a vehicle remains idle, allowing managers to develop strategies for minimising this unproductive time, such as adjusting routes or scheduling breaks more effectively.

Cargo monitoring

For fleets carrying sensitive goods, such as food or pharmaceuticals, sensors can track environmental factors like temperature and humidity inside the cargo area. For instance, refrigerated trailers are equipped with sensors to monitor and maintain the optimal temperature, ensuring that perishable goods are stored in appropriate conditions, and reducing the risk of spoilage.

Seat belt sensor

Sensors can monitor whether drivers and passengers are wearing seat belts, alerting fleet managers to instances of non-compliance. Ensuring seat belt use is a critical component of maintaining safety standards within a fleet, and real-time data allows managers to take immediate action when drivers fail to follow safety protocols.

The benefits of sensor telematics

The advantages of integrating sensors into telematics systems are numerous and extend across various aspects of fleet management. By leveraging sensor data, fleet managers can gain unprecedented visibility into both their vehicles and drivers. The key benefits include:

Improved telematic sensor safety and risk mitigation

Safety is a top priority for any fleet, and sensor-based telematics helps reduce accidents by identifying dangerous driving behaviours in real time. Sensors can detect actions such as speeding, harsh braking, and reckless driving, which are common contributors to accidents. One example of this is parking sensors notifying you when you get too close to another object or vehicle.

By flagging these behaviours, fleet managers can proactively address safety concerns through corrective measures like targeted driver training.

Additionally, telematics sensors provide hard data that can be used to design personalised driver improvement programs. Instead of relying on generic training, managers can develop tailored interventions that address the specific behaviours of individual drivers.

This personalised approach not only increases the effectiveness of training but also fosters a culture of accountability and safety within the workforce. The goal is to continuously improve driver performance, reduce the risk of collisions, and, ultimately, safeguard both drivers and vehicles.

Telematic sensor fuel efficiency and cost savings

Fuel is one of the largest expenses for any fleet operation. Sensor-based telematics can significantly reduce fuel costs by monitoring factors that directly influence fuel consumption. Sensors track not only how much fuel is being used, but also how driving habits impact efficiency. For example, aggressive driving behaviours like rapid acceleration and harsh braking waste fuel, while excessive idling leads to unnecessary fuel burn.

Armed with this data, managers can implement strategies to curb fuel waste, such as promoting smoother driving practices or optimising route planning to reduce idle time. Furthermore, by monitoring fuel levels in real-time, telematics systems can alert managers to potential fuel theft, allowing them to take immediate action to protect resources.

Vehicle maintenance and uptime with telematic sensors

Routine maintenance is essential for keeping vehicles in optimal condition and preventing costly breakdowns. Telematics sensors can simplify maintenance scheduling by providing real-time data on vehicle performance and health. By monitoring engine diagnostics, fluid levels, and other key indicators, sensors can detect problems early on, before they become serious.

Fleet managers can use this data to create proactive maintenance schedules, addressing issues as soon as they are identified. This approach not only reduces downtime but also extends the lifespan of vehicles, improving overall fleet efficiency. In some cases, sensor-based telematics can even alert managers when a vehicle is due for service, ensuring that maintenance is never overlooked or delayed.

Enhanced vehicle security with telematic sensors

Theft and unauthorised vehicle use are ongoing concerns for fleet operators, and sensor-based telematics provides valuable tools to enhance vehicle security. Sensors can be used to implement geofencing, a feature that creates virtual boundaries around specific locations. If a vehicle crosses one of these boundaries during unauthorised hours or without approval, the system will send an alert to fleet managers.

In the event of a theft, vehicle tracking capabilities make it much easier to locate and recover the stolen vehicle. The telematics system can provide real-time updates on the vehicle’s location, enabling law enforcement or recovery teams to act quickly. Additionally, sensors can monitor other potential security breaches, such as unauthorised use of vehicle equipment or entry into restricted cargo areas.

Telematic sensor workflow and efficiency

Telematics sensors help fleet managers optimise operational workflows by providing detailed information on vehicle activities. For example, sensors can monitor when a door is opened, when a pump is in use, or when a tail lift is operated. This data allows managers to evaluate how work is being performed and identify any inefficiencies or deviations from standard procedures.

In industries such as fuel distribution, sensors can detect when a pump is activated at an unauthorised location, alerting managers to potential theft or safety hazards. Additionally, telematics sensors can measure the time taken for deliveries, helping managers determine if unloading times are causing delays. With this data, managers can optimise workflows to reduce idle time, improve delivery efficiency, and streamline operations.

Seat belt sensor: ensuring driver safety

Seat belt compliance is a key aspect of driver safety, yet studies show that many drivers neglect this important measure, especially when making frequent stops or driving short distances. Telemetry sensors can monitor seat belt usage across an entire fleet, alerting managers to non-compliance in real-time.

This feature enables fleet managers to address safety breaches immediately and take disciplinary or corrective action when necessary. Over time, consistent monitoring helps enforce seat belt usage and promote a culture of safety, ensuring that all drivers adhere to safety protocols.

Unleashing the power of telematics sensors

The integration of sensors into telematics systems unlocks a wealth of benefits for fleet managers, from improving safety and fuel efficiency to enhancing vehicle security and operational workflow. By providing real-time, actionable insights, sensor-based telematics empowers fleet managers to make data-driven decisions that optimise performance, reduce costs, and create a safer working environment for drivers.

As technology continues to evolve, the use of sensors in telematics will become even more sophisticated, enabling fleets to operate with greater precision and efficiency than ever before. Whether it’s through improving driver behaviour, streamlining maintenance processes, or securing valuable cargo, sensors play an indispensable role in the future of fleet management.

To learn more about telematics from Fuel Card Services, get in touch with our helpful team today.

What Is Black Box Insurance For Fleet Vehicles?

Posted on 25th October 2024 | by Marion Hanson

Black box insurance, a type of telematics insurance, is an innovative type of fleet insurance that uses a small device installed in each vehicle to monitor and record key driving metrics.

This device, often referred to as a “black box,” captures detailed data about how, when, and where vehicles in your fleet are driven. The collected information is analysed by the insurer to assess driving behaviour, which can influence renewal premiums and help with fleet management tasks such as Accident Alerts and Theft Recovery.

This type of insurance allows fleet managers to track driver performance and vehicle use in real time, encouraging safer and more efficient driving while offering the potential for cost savings. By tailoring insurance premiums based on actual driving data rather than general fleet statistics, black box insurance offers a more personalised, data-driven approach to managing fleet risks.

What is a black box?

When a fleet manager opts for black box insurance, the insurer arranges for the installation of a telematics device in each fleet vehicle. This black box is fitted discreetly and includes a SIM card that enables real-time transmission of driving data to the insurer’s database. The device operates much like a mobile phone, using GPS and motion sensors to continuously gather data as the vehicle is driven.

This data can include metrics such as speed, location, time of day, driving conditions, and driver behaviour such as harsh braking, acceleration, and idling time. Fleet managers can then access this information through an online portal, giving them a comprehensive view of their drivers’ habits and vehicle performance.

The benefits of this system extend beyond simply lowering insurance costs. The data collected can be used to identify areas for improvement in driver behaviour, reduce fuel consumption, prevent wear and tear on vehicles, and even ensure that vehicles are not being misused or driven recklessly.

What does a black box look like in a fleet vehicle?

A black box is a small, discreet device typically about the size of a smartphone. It is usually black or dark-coloured and made of durable plastic.

Where is a black box fitted?

Installed out of sight, often under the dashboard or near the engine, it contains sensors, GPS technology, and accelerometers that monitor and record driving behaviours such as speed, braking, and location.

How long do you have a black box for?

For businesses using black boxes in fleet vehicles, the device is typically kept in place for as long as the vehicle is in operation within the fleet, as it helps with monitoring driver performance and vehicle usage.

How much is a black box?

Costs for installation and ongoing services can vary based on fleet size and specific requirements.

For detailed pricing and installation options, it’s best to consult directly with Fuel Card Services for a free telematics quote.

What does a black box do? Black box components

The black box installed in fleet vehicles includes several crucial elements that work together to provide a detailed overview of driving behaviour:

Black box GPS system

The Global Positioning System tracks the vehicle’s location and logs information such as the time of day, the type of roads being driven on, and how long the vehicle has been in use. This data is essential for understanding driving patterns, especially for long-haul or delivery fleets.

Motion car sensor (accelerometer)

This sensor monitors sudden movements or impacts, such as harsh braking, aggressive acceleration, or collisions. It provides critical data on driving behaviour and accident analysis, helping to improve safety and reduce the risk of accidents.

SIM Card

The SIM card transmits the data collected by the black box to the insurance company’s servers, allowing fleet managers and insurers to access real-time or historical data for analysis. It ensures that the data is updated continuously without manual intervention.

Telematics software

The software analyses the data collected by the black box, converting it into actionable insights that can be used for fleet management. It calculates driving scores, tracks vehicle activity, and flags any unsafe driving behaviours or irregularities.

What data does the black box record?

The black box collects a broad range of data points that are critical for assessing driving behaviour and optimising fleet performance. These include:

Time of day

Records the exact times when each vehicle is in use, helping to identify when vehicles are being driven during potentially high-risk times, such as late at night or during rush hours.

Black box tracking speed

Monitors the speed at which the vehicle is driven, comparing it to speed limits on different road types. Speeding violations can be flagged for further action.

Acceleration and braking with a black box

Tracks how smoothly or aggressively the driver accelerates and brakes. Harsh acceleration and braking can indicate unsafe driving habits, increasing wear on the vehicle and reducing fuel efficiency.

Long journey breaks with black box insurance

Detects whether drivers take adequate breaks during long trips, which is important for both driver safety and regulatory compliance in certain industries (e.g., trucking and logistics).

Motorway and total mileage with a black box

Logs how many miles each vehicle travels overall and specifically on motorways, helping fleet managers track vehicle usage and plan for maintenance.

Number of black box journeys

Keeps track of how often vehicles are used, which can help identify overuse or underuse of specific vehicles in the fleet.

Benefits of black box insurance for fleet businesses

Black box insurance offers several critical benefits to fleet operators, enabling them to optimise their operations, improve safety, and reduce costs. Below are some of the key advantages:

How much does a black box reduce insurance?

Black box insurance helps fleet managers save money in multiple ways. Firstly, by monitoring actual driving behaviour, insurers can offer more personalised renewal quotes, rewarding safer drivers with lower premiums. Instead of basing costs on the general risk profile of a fleet, the insurance premium is tailored to the real-world performance of each driver.

Additionally, safe driving behaviours, such as avoiding harsh braking and maintaining a steady speed, lead to less fuel consumption and reduced wear and tear on vehicles. This further reduces operational costs and extends the lifespan of fleet vehicles.

Enhanced safety with a black box

The black box collects detailed data about driving habits, enabling fleet managers to identify unsafe behaviours such as speeding, tailgating, or sharp cornering. This information can be used to implement driver training programs or other interventions to improve safety across the fleet.

In the event of an accident, the black box sends an alert to the insurer, who may contact the driver or emergency services depending on the severity of the incident. This rapid response system improves driver safety and can even be life-saving in serious accidents.

Theft recovery with a black box

Black box insurance provides an additional layer of security by acting as a tracking device. If a vehicle is stolen, the GPS functionality of the black box allows insurers and fleet managers to track its location in real time. This feature significantly increases the chances of recovering stolen vehicles quickly, minimising downtime and losses.

Efficient claims management with black box insurance

In the event of an accident, the data collected by the black box can be invaluable for processing claims. It provides precise details about what occurred before, during, and after the accident, including the speed of the vehicle, the force of any impact, and whether the driver was adhering to traffic laws. This data helps insurers accurately assess claims, reducing the chances of disputes and ensuring quicker payouts.

Black box compliance

For industries that have strict regulations around driving hours and rest breaks, such as logistics and trucking, black box insurance helps fleet operators ensure compliance. The data collected on driving hours and breaks makes it easier to adhere to legal requirements, reducing the risk of fines or penalties.

How to access black box data

Fleet managers can view a summary of the data collected by the black box through a dedicated online portal. This portal provides detailed insights into driving metrics and overall vehicle performance, including:

Speed and acceleration patterns
Number of miles driven
Driving scores based on safe driving criteria
Time of day usage
Breaks taken during long journeys

This data empowers fleet managers to make informed decisions about driver performance, vehicle maintenance, and overall fleet operations.

Black box installation and performance

The black box is installed by a qualified engineer at the fleet’s operating location, such as a depot or place of business. The installation is quick and does not interfere with the vehicle’s performance or any electrical components. Fleet managers are typically required to have the black box fitted within a specified period after purchasing the insurance policy, though the vehicles are insured immediately upon policy activation.

Where can I buy a black box for my car or fleet business?

Getting black box insurance for your fleet is a simple process. You can obtain an instant quote online or through your insurance provider. Once the black box is installed in each vehicle, you can begin benefiting from safer driving, optimised fuel use, theft protection, and more personalised insurance premiums.

By investing in black box insurance, fleet businesses can improve safety standards, reduce costs, and ensure they are making data-driven decisions for their fleet operations.

You can also get in touch with our telematics team at Fuel Card Services to find out if a telematics and fleet management solution could be right for your business.

What Is Diesel? Expert Insights

Posted on 18th October 2024 | by Marion Hanson

Diesel engines are an essential part of the fleet industry, allowing your fleet vehicles to travel to and from different destinations safely and smoothly.

Reliance upon fossil fuels first arose out of necessity. When first invented it was the best method of fuel that was available at the time.

When was diesel invented?

In the 19th century, in particular, the oil was made out of whale oil which had terrifying effects on ocean life. Luckily, in 1854 a cleaner-burning, more abundant and easier-to-produce alternative was invented, this fuel was also easier to produce and was made by Canadian geologist Abraham Pineo Gesner through the distillation of crude oil, making it better for the environment than the original fuel.

From there on, further petroleum products were manufactured such as petrol and lubricants to serve industry (including fleet vehicle) needs.

What are diesel engines?

Diesel engines are a type of internal combustion engine which presents across multiple applications, including fleet vehicles. It can also be used to generate heat and electricity.

Diesel fuel is named after the diesel engine for which it is manufactured, not the other way around. It got its name from the inventor, Rudolf Diesel.

What is the difference between diesel and petrol?

Diesel engines differ from petrol engines in that they operate in a compression ignition engine. This means that they use high pressure to combust it’s fuel, instead of an ignition source (with petrol engines being fired up by a spark)

Another key difference is the fact that diesel is heavier than gasoline, this means that it evaporates slower whilst emitting fewer amounts of CO2 and methane, but unfortunately producing higher levels of nitrogen compounds in the process.

How much is diesel per litre?

The average diesel price in the UK in August 2024 is 152.79p per litre as of the latest update by the RAC. Whereas, this can fluctuate on a day-to-day basis based on industrial events.

How many miles per litre of diesel?

The number of miles you can get per litre of diesel depends on various factors, including the type of vehicle, driving conditions, and driving habits. However, on average:

Small to medium diesel cars

Typically achieve between 15 to 20 miles per litre (mpg equivalent of 68-90 mpg).

Larger diesel vehicles (e.g., SUVs):

Usually get around 10 to 15 miles per litre (mpg equivalent of 45-68 mpg).

These figures can vary based on factors such as highway vs. city driving, vehicle maintenance, and load. For more accurate data, you should check the specific fuel efficiency ratings for your vehicle model.

Benefits vs considerations of diesel

Benefits of diesel

Diesel has got great mileage, with 25 to 30 percent better fuel economy than similar-performing gasoline engines. This is due to it being the most efficient and energy-dense fuel available as it contains more usable energy than gasoline.

Another benefit is that diesel contains no spark plugs or distributors, meaning that it will never need ignition tune-ups.

When it comes to diesel engines, they are built to withstand the rigors of higher compression. They usually last much longer than gas-powered vehicles as a result of this, meaning they will require fewer major repairs in this department.

Storing this fuel is efficient due to it being able to be kept stable at natural temperatures and operable for most temperatures experienced throughout the year.

Considerations of diesel

As with all benefits also come some considerations to think about, particularly regarding sustainability factors. This is because diesel produces high levels of emissions. This has particularly become prominent in recent years and has led to the rise in popularity of electric vehicles (EVs), but it is important to remember that even EV vehicles have compromises of their own.

Non-renewable, air-polluting options can be blended with renewable drop-ins to eliminate this issue, this also helps with the downside of oil drilling to extract fossil fuels that make this diesel and any toxicity to the environment.

NOx content and sulphur can also be present in some diesel meaning that only buying high-quality diesel which meets Euro VI standards and is ULSD certified is crucial.

FAME content means diesel is hygroscopic (meaning it attracts water) and results in clogged filters and engine breakages (FAME-free alternatives do not have this issue)

Diesel petrol fleet uses

Whilst diesel is usually associated with passenger cars, it can also be used to power machinery in the construction industry.

Some of these vehicles include vans, lorries, buses, coaches, tractors, harvesters, cranes, bulldozers, diggers, forklifts and rail transport.

Fuels that can be used in diesel engines

Different types of diesel fuels have been authorised to be used within different diesel engines, these include:

What is red diesel (gas oil)

Red diesel fuel is used in off-road vehicles and machinery. Although it is the same as regular diesel, it is marked with a red marker (dye) to prevent illegal use on road-going vehicles.

Paraffinic diesel (such as HVO fuel or GTL fuel)

Paraffinic diesel usually has a very high cetane number with no sulfur, nitrogen, oxygen or aromatics included. Paraffins can be produced with various processes from either fossil fuels or neweable feedstocks. Alternatively, synthetic fuels are produced by gasification and Fischer-Tropsch (FT) which is the liquefaction of natural gas (GTL) and coal (CTL).

Biodiesel

Biodiesel is a renewable, biodegradable fuel manufactured domestically from either vegetable oils, animal fats or recycled restaurant grease. Biodiesel meets both the biomass-based diesel and overall advanced biofuel requirements of the Renewable Fuel Standard.

These different types of diesel are all produced to meet different specifications that are intended for that specific type of fuel. Before switching to any alternative fuel you should always check your engine’s warranty to ensure it covers alternative fuels.

How does diesel fuel work?

Diesel engines have a wide range of applications, but the basic operation is largely consistent, as most are four-stroke engines. This means power is generated through a series of four stages (stroke cycles), which we will explain below.

Before the engine begins operating, fuel is pumped from the tank to the engine. The fuel passes through a filter that removes any contaminants—like bugs, dirt, or, in cold conditions, waxed FAME biodiesel, which can cause significant issues during winter. To assist farmers, refineries sometimes reduce the 7% biodiesel content in red diesel used in agriculture during colder months.

Stroke 1: Intake stroke

The fuel injection system delivers the correct amount of fuel, which is mixed with air in the pistons. This mixture is then compressed.

Stroke 2: Compression stroke

The intake valve closes, and the mixture of air and fuel is compressed within the cylinder.

Stroke 3: Combustion stroke

Under high pressure, the air-fuel mixture ignites, leading to combustion and the release of energy.

Stroke 4: Exhaust stroke

The exhaust gases from combustion are expelled through the exhaust valves, pass through the exhaust manifold, and enter the turbine side of the turbocharger.

Turbocharger

After the exhaust strokes, the remaining fuel fumes are sent through to the turbocharger. This component pressurises air into the cylinder which goes on to increase oxygen content which results in a better burn. This turbocharging process can increase the power of a diesel vehicle up by 50%, whilst also reducing the engine’s fuel consumption by 25%.

Emission reduction in diesel engines

Since 2015, diesel engines must meet specific standards to ensure minimal impact on the environment. To ensure this specific regulations must be adhered to.

Exhaust Gas Recirculation (EGR)

The EGR system is designed to reduce pollutants, particularly NOx emissions, from the exhaust.

Diesel Oxidation Catalyst (DOC)

The DOC converts unburnt fuel into CO2, preventing hydrocarbons from being released into the atmosphere.

Diesel Particulate Filter (DPF)

The DPF reduces particulate matter (smoke) in the exhaust fumes, ensuring the exhaust gases are as clean and environmentally friendly as possible according to Euro 6 standards.

Selective Catalytic Reduction (SCR)

In modern Euro 6 diesel engines, exhaust fumes pass through the SCR system, where harmful emissions are reduced using diesel exhaust fluid (AUS 32, commonly known as AdBlue). The SCR catalyst combines the exhaust fumes with AdBlue, converting NOx particles into ammonia (NH3) and water, which are then expelled through the exhaust. It is crucial to use AdBlue that meets ISO 22241 standards to prevent potential damage to the engine from contaminants.

Diesel engine maintenance

Diesel engines are known for their durability and long lifespan when properly maintained. To achieve this longevity, regular maintenance is essential, including servicing the engine components, replacing fluids and diesel engine oils that provide lubrication and cooling, and using high-performance fuels.

How far can you drive with petrol in a diesel car?

Driving with petrol in a diesel car can cause serious damage, and how far you can drive before issues arise depends on various factors, such as the amount of petrol added and the type of engine. However, it is generally advised not to drive at all if you realise the mistake.

If a small amount of petrol (less than 5-10% of the tank) has been added, and you start the engine, you might be able to drive a short distance—typically a few miles—before the engine starts showing signs of trouble, such as misfiring, loss of power, or stalling. In more severe cases or with a higher concentration of petrol, damage can occur almost immediately, affecting the fuel pump, injectors, and other engine components.

If you’ve added petrol to a diesel car, it’s best to stop the vehicle immediately, avoid starting the engine, and seek professional help to drain the contaminated fuel and prevent damage.

Manage your company diesel with a fuel card

Fuel Card Services work with major fuel brands to offer you competitive fuel prices that can help to save your business money when it comes to refilling your fleet vehicles with fuel.

To enquire about how these fuel cards could help your business, contact our helpful team today.

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