Category: Testimonials

Fuel Card Services, the UK’s leading provider of cost-effective solutions for making fleet management easier, is proud to announce yet another successful external audit.

The company has once again maintained three key certifications: ISO9001:2015 Quality, ISO14001:2015 Environmental, and ISO50001:2011 Energy.

The auditors were “extremely impressed” with the company, the Information Management System (IMS), and the active contribution made by all staff.

A winning team

Fuel Card Services’ Managing Director, Denise Frost, congratulated the IMS team saying, “We would like to say thank you to all of those who were ready and willing to participate in the audit, including Management Systems Co-ordinator Jennifer Mason.”

Denise added that “A special mention needs to go to Ammar Tahir who joined the company in April and has worked incredibly hard to learn the Management System and all of its associated tasks, whilst ensuring all of the documentation was up to date for the audit.”

Committed to quality

Although Fuel Card Services secures its ISOs every year, Denise was quick to confirm the company’s success is down to staying committed to quality – not just in IMS but across all departments.

“The reason we achieved certification was due to the hard work and assistance of personnel all year round,” Denise said. “By holding these certifications, it tells our customers we are committed to their satisfaction as much as to our environmental responsibilities.”

Going the extra mile

Fuel Card Services also helps fleet managers stay up-to-date with essential news through their Fleet Matters publication, enables fleets to become more sustainable with The Green Journey website and news updates, and is a proud supporter of the Cool Earth initiative.

Fuel Card Services believes in looking after its employees, which includes a good work life balance, find out more about a career with us at www.career4you.co.uk

Fuel cards can unlock benefits for companies of any size, and that has just been proven after a polystyrene products supplier became the latest company to sing the praises of Fuel Card Services.

Caerphilly-based GM Polystyrene specialises in packaging and dummy cakes made out of polystyrene, but there’s nothing fake about the savings and convenience the company has enjoyed since taking out a Texaco fuel card with £1,000 credit.

One of the biggest plus-points noted by GM Polystyrene managing director Graham Middleton is where his vehicles can fill up.

“The locations are easy to get to and my drivers think the fuel cards are easy to use,” he tells us.

Another big advantage noted by Mr Middleton is the high standard of customer service provided by Fuel Card Services.

“You have a good salesperson in [account manager] Helen Simpson,” he added.

As one of Britain’s largest independent agents of fuel cards, Fuel Card Services works to help minimise fuel costs for 55,000 organisations who pump around 2,000,000 litres of petrol and diesel every day.

Find out more about how Fuel Card Services can help you slash your monthly fuel spend

Credit: PhotoTalk/iStock

A construction firm has become the latest to shout from the rooftops about their amazing experience of working with Fuel Card Services.

Sussex-based Firma Services relies on its diesel-fuelled vans to complete building and landscape projects at homes around the UK, so having a dependable fuel solution is hugely vital.

That’s why company director Caroline Wallace has been a long-time customer of Fuel Card Services.

Over the years, Firma Services has benefited from having one of the largest independent agents of fuel cards in the UK on its side, working to help keep fuel costs down.

But it’s the exceptional customer service that has really wowed Caroline over time, especially from current account manager Donna Grimshaw.

“I have had various account managers in my time, but Donna Grimshaw stands out as one of the very best,” said Caroline.

“Nothing is too much trouble for her and she is consistently committed to ensuring that everything is running just as I like it. Down to earth, switched on, knowledgeable and smart.

“First class!”

Praise doesn’t get much better than that. If you want to receive this kind of brilliant service and amazing fuel savings, get in touch with Fuel Card Services.

At FCS Europe, our people are the heart of our business and we are constantly striving for excellence.

Our consultative and knowledgeable approach to everything we do sets us apart and we are always looking for new people to join our ever-expanding business.

Over the past few years, we’ve seen some amazing growth, from a new office in Halifax to a new office in a new country: Germany.

For us, standing still is not an option. Looking for progression?

With offices in Bellshill, Whitstable, Wantage, Leeds, Burnley, Halifax & Essen, Germany, we’ve got you covered!

Just ask our managing director Denise and she’ll tell you that the opportunities are there for the taking!

Join us today and fuel your career with FCS Europe.

#WeAreFCS, are you?

Fuel cards can benefit any business that operates company vehicles and one of our latest clients is living proof of that.

Manchester-based 3D Scaffolding prides itself on delivering safe and innovative scaffolding solutions that have facilitated major projects.

A flexible and cost-efficient fuel solution is essential and that’s precisely what Fuel Card Services delivers.

Those aren’t our words though, it’s the view of the company’s fleet decision maker Jan Hartley, who said: “Fuel Card Services provided an extremely swift setup and were very helpful throughout the whole process.

“They really saved us money.”

Jan was impressed with the level of customer service from her account manager Robyn Hartley too, adding: “We had a query after setup and Robyn sorted it immediately.”

Ellie Baker, brand manager at Fuel Card Services, commented: “This is yet another success story to add to the constantly increasing number of happy clients.”

When it comes to luxurious travel, it doesn’t get much better than being driven about by a chauffeur.

Acres of space, legroom for days, surrounded by all the latest tech and premium materials; for those who can afford it, there isn’t any other way to travel.

However, no matter how plush and extravagant the interior is, it goes without saying that a car without fuel is useless and that’s where Fuel Card Services plays an instrumental part in the day-to-day operations of Robinson Chauffeur Service.

More widely known as RCS of London, the specialised chauffeur car hire firm needs a lot of diesel to serve its high-end clientele, spending roughly £2,000 a month fueling its fleet of five limos.

For Vince Robinson, owner of RCS of London, the attentive account managers and excellent service delivered by Fuel Card Services means there is no reason to even consider any other fuel card providers.

“Our account manager Donna Grimshaw has been a real asset to me when sorting through the fuel account info and in sending me itemised lists for each cardholder,” explained Vince.

“Donna is always positive and supportive and reacts quickly to all requests.”

The RCS boss added that Donna has helped overcome billing issues and streamlined certain processes with a new account system.

As one of Britain’s largest independent agents of fuel cards, Fuel Card Services works to help minimise fuel costs for 55,000 organisations who pump around 1 billion litres of petrol and diesel every year.

Find out more about how Fuel Card Services can help you slash your monthly fuel spend

 

Photo: baona/iStock