Hear what our clients have
to say about us - Page 21

5th October 2018

It is always a pleasure to receive a note of thanks from our valued customers, congratulations to Donna Grimshaw in our Burnley office, who always gives just that little bit more:     Dear Sirs. I would like to take the time to compliment you on employing Donna Grimshaw.  She has been a real asset to me when sorting through the fuel account info and in sending me itemised lists for each card holders.  She has overcome problems with billing for me and stream lined my processes. Donna is always positive and supportive and reacts quickly to all requests. I have mentioned in previous emails that it is Donna that sold your account system to me and it is Donna that that keeps us with you. Kindest regards Vince Robinson Managing Director   RCS of London Ltd (Robinson Chauffeur Service)    

9th August 2018

Every company is keen to clean up their fuel costs, and that’s exactly what one Lancashire-based company has done after calling in Fuel Card Services. Industrial cleaners Unique Clean in Colne recently took out a number of fuel cards with Fuel Card Services for its fleet of vans and HGVs. Aside from noticing the immediate benefits such as cheaper petrol and diesel, the company soon begun to appreciate several other advantages. “The service is very thorough with quick reaction times to all emails,” said Lee Robinson, operations manager at Unique Clean. “Helen Simpson, our account manager, has been very helpful and knowledgeable with any questions I’ve had.”

How Fuel Card Services can help

6th July 2018

A crane hire firm has reached new heights, thanks to a long-running relationship with Fuel Card Services. Kent-based G Force Transport wasted no time in teaming up with Fuel Card Services, starting its contract in June 2013, a year after setting up shop. That same contract is still ongoing, standing testament to the exceptional service and value delivered by Fuel Card Services. “We have never felt the need to change supplier,” explained company secretary Frances Gumplowicz. “We receive regular calls from our account manager Jack Naylor and fuel prices are regularly reviewed. “Jack has been particularly helpful with the account management and provides excellent communication and assistance.” Frances now sees Jack as “one of the G Force team”, such is his involvement and usefulness to everyday operations. G Force Transport’s fleet may only consist of four HGVs, but they still manage to get through a fair amount of fuel, spending around £7,800 on diesel every month. Weekly invoices and monthly statements help G Force Transport keep tabs on fuel usage and costs, and over five years, Frances reports there haven’t been any accounting errors. “The system is very reliable and saves us administration time,” she added. “We would be happy to recommend Fuel Card Services.” Ellie Baker, brand manager at Fuel Card Services, commented: “This customer is the first to have a 102ft loading crane on a flatbed Scania truck within the UK - it’s also called Grace. Exciting stuff.”